Artemis II crew is just like us, needs help with Microsoft Outlook issues

## Summary
And yet the most uncomfortable aspect of the mission might be having to deal with not one, but two instances of Microsoft Outlook . Commander Reid Wiseman sent a literal "Houston, we have a problem" message to mission control in the early hours of Thursday. He sought tech support for internet connectivity issues on a PCD (personal computing device), which is a Microsoft Surface Pro . It asked the commander for permission to connect to the tablet remotely so it could look into a problem with the Optimus software. "I also see that I have two Microsoft Outlooks and neither one of those are working," Wiseman responded, per a clip shared by Niki Grayson on Bluesky . "If you wanna remote in and check Optimus and those two Outlooks, that would be awesome." Advertisement Advertisement Advertisement I scrubbed through some of NASA’s livestreamed feed of its communications with Orion, but didn’t hear any resolution to the problem.

## Article Content
ASSOCIATED PRESS
The four
history-making Artemis II crew members
are cooped up with each other in a tiny space for 10 days. And yet the most uncomfortable aspect of the mission might be having to deal with not one, but two instances of
Microsoft Outlook
.
Commander Reid Wiseman sent a literal "Houston, we have a problem" message to mission control in the early hours of Thursday. He sought tech support for internet connectivity issues on a PCD (personal computing device), which
is a Microsoft Surface Pro
. Before you ask, yes, Wiseman did try turning the device off and on again before requesting help, but that didn't resolve the problem.
NASA detected that the PCD was actually on a network. It asked the commander for permission to connect to the tablet remotely so it could look into a problem with the Optimus software. "I also see that I have two Microsoft Outlooks and neither one of those are working," Wiseman responded, per a clip shared by
Niki Grayson on Bluesky
. "If you wanna remote in and check Optimus and those two Outlooks, that would be awesome."
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I scrubbed through some of NASA’s
livestreamed feed
of its communications with Orion, but didn’t hear any resolution to the problem. Perhaps tech support was looking into the matter while the astronauts were asleep. Engadget has contacted NASA for comment.
Tablet trouble isn't exactly the biggest problem the crew had to deal with thus far. The astronauts reported an issue with a fan in the toilet, which handles urine collection. Although there are contingency urinal bags on board Orion, the issue was thankfully
resolved
within a few hours.
Still, dealing with Outlook means that the astronauts will have the sympathy of many office workers. Here's hoping they don't have to use Teams as well.
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## Expert Analysis

### Merits
N/A

### Areas for Consideration
- Commander Reid Wiseman sent a literal "Houston, we have a problem" message to mission control in the early hours of Thursday.
- Before you ask, yes, Wiseman did try turning the device off and on again before requesting help, but that didn't resolve the problem.
- It asked the commander for permission to connect to the tablet remotely so it could look into a problem with the Optimus software. "I also see that I have two Microsoft Outlooks and neither one of those are working," Wiseman responded, per a clip shared by Niki Grayson on Bluesky . "If you wanna remote in and check Optimus and those two Outlooks, that would be awesome." Advertisement Advertisement Advertisement I scrubbed through some of NASA’s livestreamed feed of its communications with Orion, but didn’t hear any resolution to the problem.

### Implications
- And yet the most uncomfortable aspect of the mission might be having to deal with not one, but two instances of Microsoft Outlook .
- It asked the commander for permission to connect to the tablet remotely so it could look into a problem with the Optimus software. "I also see that I have two Microsoft Outlooks and neither one of those are working," Wiseman responded, per a clip shared by Niki Grayson on Bluesky . "If you wanna remote in and check Optimus and those two Outlooks, that would be awesome." Advertisement Advertisement Advertisement I scrubbed through some of NASA’s livestreamed feed of its communications with Orion, but didn’t hear any resolution to the problem.
- Still, dealing with Outlook means that the astronauts will have the sympathy of many office workers.

### Expert Commentary
This article covers problem, microsoft, wiseman topics. Areas of concern are also raised. Readability: Flesch-Kincaid grade 0.0. Word count: 308.