Session 1 · Virtual Receptionist
Grace & James
AI-powered virtual receptionists that greet visitors, answer legal questions, and route inquiries — available around the clock.
Your First Point of Contact
Meet the Team
Grace and James are AI receptionists trained on JCG PC’s legal domain. Grace provides warm, approachable guidance for general visitors. James delivers authoritative answers on litigation, contracts, and court procedures.
Highlights
- Dual persona system — Grace (friendly) & James (legal expert)
- Voice input & text-to-speech with persona-matched voices
- Multi-LLM failover: Gemini, Claude, Groq & more
- Automatic keyword-based persona routing
- 24/7 availability with sub-2-second response time
Core Capabilities
How It Works
Friendly reception
Grace
Grace handles general inquiries, appointment guidance, and visitor onboarding with warmth and precision. She speaks with a bright, welcoming voice and directs you to the right resources.
Senior legal assistant
James
James fields complex legal queries — litigation strategy, contract review, court procedures — with authoritative depth and professional demeanor.
Intelligent routing
Multi-LLM Engine
Powered by Google Gemini, Anthropic Claude, and Groq with automatic failover for 99.9% uptime. If one provider fails, the next takes over seamlessly.
Interaction
Multiple Ways to Engage
Whether you prefer typing or speaking, Grace and James adapt to your communication style.
Persona Preview
See how Grace and James seamlessly hand off based on query complexity.
“Good day. I am Grace. How may I assist you today?”
I need help with a contract dispute.
“I’m James, the senior legal assistant. Let me help you assess your contract situation. Could you tell me more about the nature of the dispute and the parties involved?”
What are your office hours?
“Our office hours are Monday through Friday, 9 AM to 6 PM KST. Would you like to book a consultation?”
Tech Stack
Infrastructure
Multi-LLM Provider Network
Grace and James are powered by a resilient network of 11 LLM providers. If one provider experiences issues, the system automatically fails over to the next.
Best free quality, 15 RPM forever free
Fastest inference, free unlimited (Llama 3.3 70B)
Excellent for coding, free API
Ultra-fast inference, free tier
Open source, free tier
Llama 3.3 70B, free tier
10k requests/day free on edge
Many models, free inference API
Free credits, good quality
Aggregator with free models
Free tier, unique architecture
Smart Routing
Keyword Detection
When your message contains specific legal terminology, the system automatically routes your query from Grace to James for expert-level assistance. Here are some of the trigger keywords:
Explore
Related Services
Try It Now
Click the Grace & James widget in the bottom-right corner to start a conversation. Ask anything — from office hours to complex legal questions. Grace will greet you first, and James steps in when legal expertise is needed.
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