From Transcripts to AI Agents: Knowledge Extraction, RAG Integration, and Robust Evaluation of Conversational AI …
arXiv:2602.15859v1 Announce Type: new Abstract: Building reliable conversational AI assistants for customer-facing industries remains challenging due to noisy conversational data, fragmented knowledge, and the requirement …
Krittin Pachtrachai, Petmongkon Pornpichitsuwan, Wachiravit Modecrua, Touchapon Kraisingkorn
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