Breakdowns in Conversational AI: Interactional Failures in Emotionally and Ethically Sensitive Contexts
arXiv:2604.02713v1 Announce Type: new Abstract: Conversational AI is increasingly deployed in emotionally charged and ethically sensitive interactions. Previous research has primarily concentrated on emotional benchmarks …
Jiawen Deng, Wentao Zhang, Ziyun Jiao, Fuji Ren
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